SERVICES WE OFFER
WHAT IS FLEXIBLE BILLING?
Our flexible billing services offer healthcare providers the ability to customize their billing solutions according to their specific needs. Whether it's handling claims processing, coding, or denial management, we provide targeted support without the need for a full-time billing team. This option is ideal for practices that already have other systems in place or do not require comprehensive services, allowing them to choose only what they need for optimal efficiency.
PRE-BILLING PHASE
Virtual Assistant for Front Desk
Handling calls, scheduling appointments, and providing remote customer service.
This service is ideal for practices that need front desk support without the cost of hiring on-site staff.
Coding
Assigning the correct medical codes to patient services and procedures to ensure accurate billing.
Charge entry
Inputting charges for services rendered into the billing system.
Compliance
Ensuring that billing practices adhere to all relevant regulations and guidelines.
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Claims processing
This involves submitting claims to insurance companies for reimbursement, tracking their status, and resubmitting claims if necessary.
Electronic health records (EHR) integration
Integrating billing systems with EHRs to improve efficiency and accuracy.
BILLING AND CLAIMS SUBMISSION PHASE
PAYMENT POSTING PHASE
Payments from insurance companies and patients are applied to patient accounts.
Payment posting
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DENIAL MANAGMENT
AND FOLLOW-UP PHASE
Denial Management
Addressing and resolving denied claims.
Accounts Receivable Management
Managing outstanding balances and following up on unpaid claims.
REVENUE OPTIMIZATION AND ANALYSIS PHASE
Revenue cycle management
Overseeing the entire revenue cycle, from patient registration to payment posting.
Payer negotiations
Negotiating contracts with insurance payers to optimize reimbursement rates.
Financial analysis
Providing financial reports and analysis to help practices understand their financial performance.
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ADDITIONAL SUPPORT SERVICES
Virtual Assistant for Administrative Support
Assisting with administrative tasks such as document follow-ups and patient management.
This service is suited for practices needing help with administrative tasks but don't require full-time support.
Marketing Services
A suite of marketing solutions to grow your practice’s visibility and patient base.
This service is ideal for practices looking to grow their presence and reach more patients without hiring an internal marketing team.